![]() I need a directly contact with technical team, becasue I'm spending many hours trying to solve the problem without success. I've visited also the Contact Customer Care, but I didn't find a solution. I have access to the Adobe activation servers. I've checked the connection using the hints on the page Resolve connection errors with Adobe Creative Cloud and Creative Suite applications but everything seems OK. Ignoring the proxy setting in this case.Ġ9/05/17 01:27:35:829 | | | | | | | | 3004 | failed to resolve the proxy setting on the machine If it can be of any use, in the PDApp.log there is this error:Ġ9/04/17 23:42:49:186 | | | ASU | OPM | HTTPConnector | | | 10120 | GetIEProxyInfo - Failed to get proxy for the url, error:12180Ġ9/05/17 01:27:35:829 | | | | | | | | 3004 | Failed to get the user proxy settings. I've also payd for lightroom, and without ACC I cannot install it. I confirm that I can kill the installation process with the task manager, but the problem is that I need Adobe photoshop (that I pay for), I cannot mantain the software without Creative cloud and I cannot open creative cloud since any try I did to upgrade it failed. It remain locked at 43% (the screenshot was made to show you the point where setup hangs). However, we recommend that you use the first method (using the Adobe uninstall tool) described below. How can I uninstall Photoshop and Adobe Creative Cloud from my PC I. This article describes multiple methods to uninstall Creative Cloud apps from client computers. I managed to created correctly the account local administrator account, but even using the local administrator account the setup didn't end. Hi there: So I downloaded Photoshop Demo/Free version, I used it for a week and now I want to uninstall it but I but cant because first I have to verify my e-mail witch doesnt exist because I gave the wrong e-mail.
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